SolarCity Reviews 2020

Last Updated: July 10, 2021

SolarCity markets manufacture, and installs residential and commercial solar panels in the US. It was established in 2006. Let’s see SolarCity reviews 2020.

The company is now a subsidiary of Tesla, Inc. Because, in 2016, it was merged with Tesla, Inc. So after that, it is known as Solarcity-Tesla.

As we know, Elon musk emphasizes solar energy, so this company associates with solar energy services. Now this company offers energy storage services through Tesla. So it is one of the largest manufacturers of solar panels.

This company makes solar module components in collaboration with Panasonic. Today, according to the company, they have provided solar panels to 300,000 homeowners. We will try to tell you about their performance.

SolarCity Reviews 2020

It has been more than a decade that SolarCity is providing Solar panels. We would read maximum reviews and try to summarize out what is good and what is bad.

Accessing methods

SolarCity provides many ways of accessing solar energy. If you do not have that amount that you directly buy the complete solar panels system. Because upfront cost does not allow some people to own panels.

SolarCity provides different financing options. You can lease solar panels. There is something power purchase agreement (PPA). You also can get outright purchases and loans. Let us explain them a little;

SolarCity provides whatever is going to be mentioned. In solar leasing, you lease solar panels and their components. You would have to pay fixed monthly payments for the duration of the lease term, usually 20-25 years.

They make you access to net metering too, so it is no different from someone who owns a solar panel system.

On the other hand, PPA is the same as solar leasing is. In PPA, you neither owns nor leases the solar system. Owners have to pay for what they use. They can pay a fixed amount monthly.

As it is leasing, it lasts 20-25 years. They also provide loans. SolarCity owns and maintains the system. So when they are responsible, they claim the federal investment tax credit and any other state tax credit or other incentives that may be available.

Solar panels Installation

Many people are not satisfied with their installation. Because, according to them, they delay sometimes. Some buyers blame they installed their panels incorrectly.

Quality and features of Solar panels

SolarCity provides one of the best solar panels. They are aesthetically pleasing and good looking. Usually, people do not have problems with their panels. They provide the best monitoring of their panels.

So people can check and keep knowledge about the performance and efficiency of solar panels. It makes you know about the historical and current data.

So for all this, they provide you with an app that informs you anywhere in the world. SolarCity provides the experience to go off the grid with its Powerwall also.

They offer a 10-year warranty and a 10-year maintenance plan with the Powerwall.

Customer Service

Their customer service of SolarCity is not that good. People claim that they do not get their work done on time. According to them, they get bothered by their late response and no response.

So in case of emergency, anything can happen due to this. Some reviewers say they got a polite sales rep, some say they got a pushy sales rep who do weird things.

Some people have a problem with their quote system. According to them, their quote system is un-detailed and slow. And some people got solar panels even before the targeted time.

They have an average customer reviews score of 1.68, which is lower than others. There are many fewer people who are satisfied with them.

Availability

SolarCity is one of the largest solar manufacturers in the United States of America. So they are easily accessible. Currently, they offer solar panels systems to customers in around 20 states.

Those states are Arizona, California, Colorado, Connecticut, Delaware, Washington D.C., Hawaii, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Vermont, and Washington.

Guide Book

So whenever we buy something, it has a user guide in it. The same thing SolarCity provides you. Their open book helps and guides people, which make to decide whether to buy or not.

Referral Program

SolarCity permits its consumers to give five of their friends a 5-year extended limited warranty on a new solar energy system installation, as well as earn referral bonuses. In that referral program, the referrer receives $250 cash or credit.

Reviews summary

Although a single thing can spoil your reputation. We will summarize people’s good and bad reviews thoroughly. We have given points out of 5 after a long review survey.

  • Sales Process: 2.71
  • Quality of Advice: 2.18
  • On Schedule: 2.52
  • Price as Quoted: 2.85
  • Quality of Products: 2.73
  • Installation Quality: 2.88
  • Professionalism: 2.42
  • After Sales Support: 1.65

You can read reviews here.

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